Job Description

Aviva, 13525 E 23rd Ave, Aurora, Colorado, United States of America Req #3962
Wednesday, November 3, 2021


  • Do you get excited about working with people?

  • Are you an individual who takes responsibility and follows through on details and documentation?

  • Do you naturally have high energy and connect with people?

At Vivage, we’re recognized as a national leader driving high quality service innovation for seniors and value for our investors. "Vivage" means "celebrating aging" inspiring our focus to create innovative and customer-driven models filled with personalized and meaningful living experiences.

We are a senior health care, solution driven company which provides right care.. right place..right time. Our Mission, Vision and Pillars of Commitment have come from our collective personal awareness and professional dedication to the importance of each person we serve, each employee we work with, and each business partner we have. At Vivage we bridge today’s healthcare opportunities with innovative strategies and solutions.

Engaging Culture ~ Competitive Pay ~ Growth Opportunities ~ Great Benefits ~ Family Environment


OVERVIEW OF THE ROLE 

The primary responsibility of your job position is to obtain required information and admit residents in an efficient manner and to coordinate and direct our facility’s sales and marketing program. You are entrusted to ensure that the highest degree of quality care can be provided to our residents at all times.


KEY RESPONSIBILITIES:

  • Working with residents and families on admissions 85% of time

  • Interview residents, guardians, family members or responsible parties and obtain required admission information and signatures

  • Provide residents with admission information packet (e.g., resident rights, notice of privacy practices, admissions contract, etc.)

  • Admit residents in accordance with established policies and procedures

  • Track inquiries, denials, rejections, admissions and related information into the appropriate programs

  • Abstract information from records as authorized/required for insurance companies

  • Review and explain to the resident, and /or guardian, room rates, billing procedures, guest privileges, resident care procedures, etc

  • Management duties including, but not limited to, hiring, training and developing, coaching and counseling, and terminating department staff as deemed necessary

  • Develop and implement a team-based, facility-level Marketing Plan to include: analyzing the local healthcare system, identifying and meeting the needs of customers and determining core competitive advantages

  • Make external sales calls on target market in order to execute facility Marketing Plan

  • Work with the Administrator to identify and develop an Admission Support Team, to include Administrator, department heads, etc

  • Plan and implement Marketing Plan tactics to include special events targeted at community education, establishing facility as the expert in skilled nursing, specialty programs, and rehabilitation care

  • Perform all other duties, as requested

SKILLS AND KNOWLEDGE:

  • Must possess a thorough knowledge of principals of effective communication, community relations, organization structure, government regulations as they relation to nursing facility operations

  • Must be knowledgeable of reimbursement regulations and nursing practices and procedures, as well as laws, regulations, and guidelines pertaining to nursing facility administration

  • Must be able to communicate policies, procedures, regulations, reports, etc., to personnel, residents, family members, visitors, and government agencies/personnel

  • Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices

  • Must have advanced knowledge of computer systems, system applications, and other office equipment


EDUCATION AND EXPERIENCE:

  • Highschool diploma or GED

  • Prior experience as a receptionist or in related field (preferred)
  • COVID Vaccine Required or Valid Exemption  


We are an Equal Opportunity Employer




Other details

  • Pay Type Hourly
  • Min Hiring Rate $23.04
  • Max Hiring Rate $33.83

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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