Job Description

Arbor View, 7991 W 71st Ave, Arvada, Colorado, United States of America Req #2338
Thursday, April 15, 2021


We are a senior healthcare, solution driven company which provides right care.. right place..righttime. Our Mission, Vision and Pillars of Commitment have come from ourcollective personal awareness and professional dedication to the importance ofeach person we serve, each employee we work with, and each business partner wehave. At Vivage we bridge today’s healthcare opportunities with innovativestrategies and solutions.

THE ADVANTAGE OF WORKING WITH US

Engaging Culture - Competitive Pay - GrowthOpportunities - Great Benefits - Family Environment - Payactiv
 

The Concierge/Receptionist will greet and assist visitors, families, residents; answer telephone, providing information and taking messages as required. Also, this person will open and distribute mail; type, file, stuff envelopes, and handle correspondence. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.

KEY RESPONSIBILITIES:

Communication Duties:   

  • Greet visitors and family members and provide non-confidential information requested

  • Answer the telephone promptly with "Thank you for calling ________ Assisted Living this is ____________, how may I help you. Then take messages if needed

  • Express concern and compassion for residents and families

  • Escort people, if necessary, to resident’s suites and other areas

  • Assist customers with inquiries, appointments, provide resources, etc.


Office Duties:     

  • Open and distribute community business mail

  • Distribute resident and department manager mail without opening

  • Type and file correspondence and other information forms and materials

  • Use and adding machine and calculator

  • Adhere to and interpret resident’s rights

  • Adhere to and interpret the personnel policies


TALENT:

Executing

Demonstrates resourcefulness

Ability to meet deadlines

Ability to organize and prioritize work load  

Ability to exercise judgment and display understanding


Relationship Building

Work well with people including staff, residents, families

Enjoy working with older people

Demonstrates honesty

Demonstrates friendliness and enthusiasm

Have a caring attitude and sincere interest in others


Influencing

Communicates clearly and effectively

 

Strategic Thinking 

Ability to think quickly on your feet and come up with alternate solutions

Ability to ask great questions


SKILLS AND KNOWLEDGE:

Typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment. Be knowledgeable regarding resident rights, confidentiality, how to meet the public and answer questions, employee handbook and census.


EDUCATION AND EXPERIENCE:

Education: High school diploma or GED required; some college preferred                                                   Experience: One-year experience working in office environment preferred

PHYSICAL DEMANDS:

  • Sitting, bending, stooping

  • Standing for long periods of time

  • Lift 20# or less

  • Repetition of computer and keyboard

  • Walking up steps, hallways on carpet, concrete, asphalt, linoleum, etc.

  • Use of small appliances and office equipment


CLASSIFICATION:

  • Non-Exempt


WORK AREA AND ENVIRONMENT:

  • Office areas and throughout the community


OTHER:

  • Reports to Sales and Marketing Director or BOM/HR

  • Department-Administration


Vivage/Wellage is an Equal Opportunity Employer. 



Other details

  • Pay Type Hourly
  • Employment Indicator Regular
  • Min Hiring Rate $14.77
  • Max Hiring Rate $21.69

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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