Job Description

Mesa Vista, 2121 Mesa Dr, Boulder, Colorado, United States of America Req #100
Tuesday, September 8, 2020

At Vivage, we’rerecognized as a national leader driving high quality service innovation forseniors and value for our investors. "Vivage" means "celebratingaging" inspiring our focus to create innovative and customer-driven modelsfilled with personalized and meaningful living experiences.

We are a senior healthcare, solution driven company which provides right care.. right place..righttime. Our Mission, Vision and Pillars of Commitment have come from ourcollective personal awareness and professional dedication to the importance ofeach person we serve, each employee we work with, and each business partner wehave. At Vivage we bridge today’s healthcare opportunities with innovativestrategies and solutions.


Engaging Culture - Competitive Pay - GrowthOpportunities - Great Benefits - Family Environment - Payactiv

Admissions Assistant

The primary responsibility of your job position is to assist in obtaining required information and admit residents in an efficient manner following the current federal, state and local standards, guidelines and regulations that govern long-term care and assisted living facilities. You are entrusted to ensure that the highest degree of quality care can be provided to our residents at all times.


Admissions:              80% time

  • Assist in interviewing residents, guardians, or sponsors and obtain required admission information and signatures

  • Assist with the admissions process for residents and families 

  • Collect, assemble, and check admission papers

  • Orient new patients to the building

  • Provide facility tours to new residents

  • Provide residents with admission information packet (e.g., resident rights, notice of privacy practices, admissions contract, etc.)

  • In the absence of the Community Relations and Admission Director, assume the authority, responsibility, and accountability of directing the admissions department

  • Assist with maintaining a resident waiting list

Reporting and Tracking:20% time

  • Prepare identification records for residents

  • Assist in maintaining a current listing of all residents and assigned room numbers.  

  • Provide copies of such listing to nursing service, management, government agencies and personnel

  • Forward completed medical records to the Health Information/Medical Records Department

  • Abstract information from records as authorized/required for insurance companies

  • Review and explain to the resident, and/or guardian, room rates, billing procedures, guest privileges, resident care procedures, etc

  • Administer patient satisfaction surveys

  • Create and post surveys on Google/Yelp

  • Assist with completion of customer satisfaction surveys 

  • Oversee discharge patient tracking

  • Perform all other duties, as requested


Relationship Building

Have a caring attitude and sincere interest in others

Demonstrate friendliness and enthusiasm

Build relationships with all types of people


Communicate effectively



Ability to organize and prioritize 

Ability to exercise judgment and display understanding

Detail oriented and follow through

Strategic Thinking

Solve problems effectively

Creative in coming up with options and variety

Curiosity and desire to learn 


  • Must have advanced computer skills

  • Must be knowledgeable of computer systems, system applications, and other office equipment.


Education: Must possess, as a minimum, a high school diploma, GED or equivalent work experience

Experience: On-the-job training provided

Job training:  how long it usually takes to competently perform this job when the incumbent has the minimum knowledge, skills, and abilities, work experience and/or education:  

up to 3 months        up to 6 months   up to 1 year1 -2 years3 - 5 years5+ years


  • Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people within the facility

  • Must meet the general health requirements set forth by the policies of this facility, which includes a mental and physical examination

  • Must possess sight/hearing senses, or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met

  • Must be able to push, pull, move, and /or lift a minimum of 10 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet

  • May be necessary to assist in the evacuation of residents during emergency situations


  • Works in all areas of the facility.  

  • Moves intermittently during working hours. 

  • Is subject to frequent interruptions. 

  • Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances.

  •  Is subject to hostile and emotionally upset residents, family members, etc. 

  • Communicates with the maintenance personnel, nursing staff, and other department supervisors. 

  • Works beyond normal duty hours, on weekends, and in other positions temporarily, when necessary. 

  • Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).

  • Is subject to injury from falls, burns from equipment, odors, etc.throughout the workday, as well as reactions from dust, disinfectants, tobacco smoke, and other air contaminants. 

  • Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses. 

  • May be subject to the handling of and exposure to hazardous chemicals. 


  • Must possess a valid and unrestricted Driver’s License

  • Must possess the ability to deal tactfully when personnel, residents, family members, visitors, government agencies/personnel and the general public

  • Must not pose a direct threat to the health or safety of other individuals in the workplace 

We are an Equal Opportunity Employer, Gender/Minority/Veterans/Disabled.

Other details

  • Pay Type Hourly
  • Employment Indicator Regular
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